Privacy Policy

pp8 Privacy Policy

This policy clearly explains how pp8 protects your personal information.

Last Updated: 30 October 2026

This Privacy Policy ("Policy") sets out pp8's commitments and obligations regarding the personal information of users ("you" or "user") who use the services of the pp8 platform. Please read this Policy carefully and agree to it before continuing to use our services. By continuing to use the website, you are considered to have accepted the terms set out in this Policy.

pp8 always prioritises protecting your personal information. We protect your data using SSL encryption and never share it with any third party without authorisation.

Section 1

Information We Collect

1.1 — Registration and Account Creation

When you create an account at pp8, we will request the following information—

  • Full name
  • Date of birth (to verify you are 21+)
  • Email address
  • Phone number
  • A copy of your National Registration Card or ID document required for identity verification

1.2 — Financial Information

When you make deposits or withdrawals, we will record payment information related to KBZPay, Wave Money, and AYA Pay. This data will be used solely for payment verification and fraud prevention purposes.

1.3 — Technical Information

When you use the website, our servers automatically record the following information—

  • IP address
  • Browser type and version
  • Visit frequency, time spent, and pages viewed
  • Device type and operating system
  • Cookies and session data
Section 2

How We Use Your Information

2.1 — Providing Services

We use the information we collect primarily for the following purposes—

  • Verifying your account and providing services
  • Processing deposits and withdrawals
  • Managing VIP level progression and rewards
  • Providing customer support via 24/7 Live Chat and email
  • Retaining game and payment records

2.2 — Security and responsible gambling

We also use your personal information for the following purposes—

  • Verifying that users under 21 cannot access the platform
  • Preventing fraud, money laundering, and other unlawful activities
  • Supporting responsible gambling tools (when limits are requested)
  • Ensuring legal compliance

2.3 — Platform improvement

We use your usage patterns to improve the platform's services, UI design, and bonus offers. This analysis is done anonymously and does not touch your personal data.

Section 3

Cookies and tracking technologies

3.1 — What are cookies

Cookies are small data files stored in your browser. They are essential tools that keep our platform running properly.

3.2 — How cookies are used

The types of cookies used at pp8 are—

  • Essential cookies: required for maintaining login sessions and security checks
  • Functional cookies: for remembering language preferences and game settings
  • Analytics cookies: for understanding website usage patterns (anonymously)

You can block cookies through your browser settings, but please note that some platform features may not work properly as a result.

Section 4

Third parties and data sharing

4.1 — Situations where we do not share

pp8 will never sell, rent, or advertise your personal information to third parties for the following purposes—

  • Selling data for commercial purposes
  • Providing personal information to advertising companies
  • Sharing with unrelated organisations without your consent

4.2 — Limited sharing

We may only share data in the following situations—

  • Service providers: companies that help us deliver our services, such as payment processors KBZPay, Wave Money, and AYA Pay — they are also required to follow our privacy protection standards
  • Legal requests: when we receive a court order or legal directive that complies with the law
  • Fraud prevention: to cooperate with relevant authorities in investigating money laundering or unlawful activities
Section 5

Data security measures

5.1 — Technical protections

pp8 has put the following measures in place to protect your data—

  • SSL (Secure Socket Layer) encryption technology — protects all data transfers
  • Passwords are not stored in plain form; they are protected using hashing technology
  • Server access is restricted and data is stored in secure data centres
  • Regular security audits and updates are carried out

5.2 — Data retention period

Your personal information will be kept for as long as your account remains open. After the account is closed, it will be retained for the period required by law, then securely deleted once that period has passed.

Section 6

Your rights

6.1 — Right to access and correct

You have the right to view your personal information and to request corrections to any inaccurate details. For such requests, please contact [email protected].

6.2 — Right to request data deletion

You may request that your personal information be deleted. However, data that must be retained for legal compliance cannot be deleted — for example, financial transaction records and data related to legal obligations.

6.3 — Right to opt out of marketing communications

If we send you promotions and bonus notifications, you may request to stop receiving them at any time. Send an email to [email protected] and we will take care of it.

Section 7

Age restrictions and child protection

pp8 services are available to users aged 21+ only. We strictly verify age at the time of account registration. If we find that someone under 21 is using our services, their account will be closed immediately and all transactions will be voided. We never intentionally collect personal data from minors. If such data is found, it will be deleted immediately.

Section 8

Policy Changes

pp8 may update this Privacy Policy from time to time. Any changes will be clearly announced on the website, and the "Last Updated" date will be revised accordingly. Continued use of the website after changes are published will be considered your acceptance of the updated policy. We encourage you to check for updates regularly.

Section 9

Contact Us

If you have any questions about this Privacy Policy, you can reach pp8's customer service team—

Our customer service team is ready to fully answer any questions you have about the protection of your personal data.

FAQ

Privacy Protection Quick Answers

pp8 does not sell or share your personal information with third parties for advertising purposes. It is shared only on a limited basis with payment service providers (KBZPay, Wave Money, AYA Pay) and to resolve legal requests, and only in accordance with our policy.

Your data will be retained for as long as your account remains open. After your account is closed, it will be kept for as long as required by law, then securely deleted.

Yes, you can request this by emailing [email protected]. Please note, however, that data related to financial transaction records and legal obligations cannot be deleted.

pp8 protects your data using SSL encryption, password hashing, secure data servers, and regular security audits. All data transfers on the website take place over encrypted connections only.

You can block cookies from your browser settings. However, please note that if essential cookies — such as those that maintain your login session and save your game settings — are blocked, some platform features may not work properly.

Any policy changes will be announced clearly on the website and the "Last Updated" date will be revised. Active customers may also be notified by email of any changes. We encourage you to check for policy updates regularly.